Privacy Policy
Lambes Arts respects your privacy. This Privacy Policy explains how information is collected and used when you browse or make a purchase through our online shop.
Information We Collect
When you place an order, we may receive information such as:
* Your name
* Email address
* Billing and shipping addresses
* Phone number, when provided
* Products purchased
* Order and transaction details
* Messages you send regarding your order
Our shop platform and payment providers may also automatically collect information such as your IP address, browser type, device information, and activity within the shop.
Payment Information
Payments are processed by third-party payment providers available through our shop.
Lambes Arts does not normally receive or store your complete credit card, debit card, or bank account information. Payment providers may share limited transaction information with us, such as your name, email address, payment status, purchase amount, and items ordered.
How We Use Your Information
We may use your information to:
* Process and fulfill your order
* Deliver digital products
* Ship physical products
* Send order confirmations and updates
* Respond to questions or customer service requests
* Process refunds or resolve payment issues
* Prevent fraud or unauthorized transactions
* Maintain tax, accounting, and business records
* Comply with legal obligations
Digital Products
When you purchase a digital product, your email address and order information may be used to provide access to the download and assist with delivery problems.
Customers may not share, resell, redistribute, or reproduce digital products except as permitted by the applicable product license or by law.
Physical Products
For orders involving physical products, we may share your name, shipping address, and order details with printing companies, fulfillment providers, postal services, or shipping companies as necessary to create and deliver your order.
Cookies and Shop Analytics
Our service providers may use cookies or similar technologies to:
* Operate the shop and checkout process
* Remember customer preferences
* Maintain security
* Prevent fraud
* Understand shop traffic and performance
* Improve the shopping experience
Data Retention
We retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal requirements.
Information Security
We take reasonable steps to protect customer information. However, no online shop, payment system, electronic transmission, or storage method can be guaranteed to be completely secure.
Third-Party Services
Our shop platform, payment processors, fulfillment providers, and other service providers operate under their own privacy policies and terms. Lambes Arts is not responsible for the privacy practices of third-party services that we do not control.